Going to see the doctor looks a lot different than normal these days. If you opt for a Telehealth visit, consider these tips to help ensure it’s a successful call.

Before Your Telehealth Appointment:

5 Steps to Help You Prepare:

  1. Make a list your symptoms, medicines and questions. Take pictures to illustrate any visible symptoms that concerns you. A rash? A strange bulge? Even the color of your nail beds can indicate certain symptoms. Additionally, if you are diabetic, take several images of your feet.
  2. Take your vital signs. Measure your temperature, pulse, blood pressure and weigh yourself. If you are diabetic, use your glucometer. If you have a “smart” watch, your pulse may be indicated in you iHealth app. To do it manually, place two fingers between the bone and the tendon over your radial artery, on the thumb side of your wrist. When you feel your pulse, count the number of beats in 15 seconds. Then, multiply this number by four to calculate your beats per minute. You may also want to invest in an oxygen meter, (about $20). This helps your doctor monitor your oxygen level for signs of the Corona Virus.
  3. If you’ve had any recent bloodwork or other tests, gather that information and have it ready in case your medical provider does not have access to it.
  4. Make sure you download the application that is used to facilitate your Telehealth visit. Your phone or tablet may have a better image than your computer. Try it out if you can test it. Be sure you have a good internet connection.
  5. Prepare your environment, try to find a quiet place away from pets and children. Turn the radio or tv to eliminate as much background noise as possible. Set up your device in from of your desk or table and try to have a neutral background. Inform other family members of your activity to keep the interruptions down. Make sure lighting shines in front of you, not from behind. Also make sure your entire face is visible, not just your chin.

During Your Visit

  1. Pay attention to sound and video quality, adjust if necessary. Do you have other apps open? Close everything but the Telehealth app.
  2. Be patient. Just as with a visit to your health care professional’s office, your doctor may be delayed. A nurse or assistant may test your connection, video and sound quality with you first.
  3. Take notes. You may able to email your doctor’s office if you have additional questions after the visit. These notes will help you understand your treatment.
    If you have any questions about Telehealth as it is provided by this office, please email us for details. office@activehlth.com.